Support Tips - Our Clients' Success is Our Number One Goal

Our clients' success is our number one goal. In this spirit, ABS provides clients with the latest technological advances and superior high-touch support.

BankManager®

  1. Right-click the customer list to display and sort by Customer Number.
  2. To quickly view the images attached to one specific loan, click the image button to the left of the Collateral Description.
  3. To quickly view the collateral attached to one specific loan, click the collateral button to the left of the Collateral Description.
  4. The StartUP search can automatically narrow down your customer list upon opening BankManager.
  5. You can further refine a search by selecting the Current Customer List option for subsequent searches.
  6. Did you know that BankManager can import Loans and Accounts from GulfPak and ComplianceOne?
  7. By clicking the icon between the Expand and Image Maint buttons, you can select and view multiple images at once.
  8. BankManager can encrypt and e-mail images using either Microsoft Outlook or Outlook Express.
  9. Many of the date fields in BankManager have single-stroke keyboard shortcuts. 'Y' for example, will enter yesterday's date.

DocMan

  1. Our new Related Liability report quickly shows which customers are related to whom, as well as their Direct, Indirect, and Total Liability amounts.
  2. Document Comments are a quick way to identify documents at a glance, without having to open each one.
  3. Using the File BulkScan option, you can select the files that an individual user has scanned.
  4. After selecting a set of files scanned by a particular user, you can choose to work with as many or as few as you wish.
  5. Using the white bar between Loan and Account, you can search for a particular Loan or Account number instead of navigating the Customer list.
  6. You can now specify individual documents to file to both the Loan and Account side, with only a single scan.
  7. With an existing document selected, you can copy a document to any other customer by clicking the Copy Document button.
  8. The Separate button allows you to file selected pages of a larger image.
  9. Scanned a page out of order? The Move button will let you put it where it needs to go.
  10. If you've got a page that was scanned upside down, the Rotate button can set it right.

CompliancePro®

  1. Depending upon the settings within Microsoft Word, some viewers do not display any toolbars when viewing reports generated in the DOC format. Windows will present the File Download window and a question that states 'Do you want to open or save this file?' Choose to save the file. Provide it a file name and choose a location to save it to either on your PC or on your network. The file will download from the server, and then give an option to open the file, open the folder, or close. Choose Open, and the document will open up with the full version of the document editor you use.