Meet Our Trainers...

ABS knows that employees are a critical resource in any organization and keeping them up to speed with change, technology and regulations is essential for success. That is why ABS has standard educational offerings each month in addition to courses tailored to a client's policies and procedures, if requested. These educational and training efforts reduce employee down time and increase productivity.

Sharon E. Keel

Sharon joined American Bank Systems in 2007 and is involved in teaching compliance related training sessions for clients as well as developing materials for these and other training sessions. She also is a member of the compliance consulting team which performs compliance auditing and consulting for Company clients. Sharon has obtained an Associates Degree and has been employed in the Banking industry for twenty-eight years. During that time, she has served in various administrative, deposit and lending positions. The past seventeen years Sharon served in the capacity of compliance officer within financial institutions in Colorado, New Mexico and Oklahoma. Sharon is an avid reader.

Marcella Smith

Marcella joined American Bank Systems' Support Services team in September of 2001. Her principal responsibilities include her role as Customer Care and Manager and Support Services Team. Before joining the ABS team, Marcella worked in the banking industry for more than five years in loan processing and in the credit department where she extensively used the BankManager® DAudit and GulfPakTM Loans programs. Marcella was a participant in and successfully completed the 2004 Oklahoma Bankers Association Compliance School. Prior to that time, she had various roles in the legal industry for 17 years. Marcella is a native Oklahoman and is married with two children. She enjoys reading and scuba diving.

David Walls

David joined American Bank Systems in 2000 as a member of the Customer Care team. He is now the Company's CompliancePro® System Specialist and leads the Customer Care related to the CompliancePro system. David serves on the team which is responsible for the conceptual development of CompliancePro and is an important team member responsible for quality assurance and installation of the browser-based system. He also assists the sales staff in providing demonstrations of CompliancePro to potential clientele. A former student and devoted fan of the University of Oklahoma, David earned a Bachelors degree in Marketing and Advertising from the University of Central Oklahoma. He has been a resident of Oklahoma since 1989 after relocating from central Michigan and enjoys spending time with his wife and two boys.

Judy Williams

Judy joined the American Bank Systems' team in August 2001 as part of our Customer Care team and is now the Assistant Customer Care Manager. Before coming to ABS, Judy garnered experience in a wide variety of industries, including banking. She has lived in various locations throughout the continental United States and abroad. She is well versed in loan and deposit documentation, as well as the use of BankManager and its tracking function. In her spare time, she enjoys spending time with her three small children, reading and water sports.

Kay Toscano, CRCM

Kay joined American Bank Systems' compliance team in March 2008. Prior to joining ABS, Toscano provided compliance-based consulting and training to financial institutions ranging in size from community banks to multi-billion-dollar super-regional institutions. In her experience with community banks, Toscano has served as the senior compliance officer, senior risk officer and Bank Secrecy Act/anti-money laundering officer. She has been responsible for the development and implementation of full-scope CompliancePrograms, as well as internal audit, security and internal control programs. She was part of a Bank Secrecy Act consulting engagement with a $25-billion institution and has developed compliance training systems as well as policies and procedures for "in-organization" and de novo financial institutions.

Toscano received the designation of Certified Regulatory Compliance Manager (CRCM) in 2001 through the Institute of Certified Bankers, and the designation of Certified Community Bank Compliance Officer in 1997 through the independent Bankers Association of America. She studied organizational studies at Eckerd College in St. Petersburg, Fla.

Shawn Gollob

Shawn joined ABS in September of 2006. He has 6 years of banking experience working in operations and credit administration. While in the credit department, Shawn was the main user of BankManagerPro performing all of the imaging and exception tracking. Shawn has a Bachelor's Degree in Political Science from the University of Central Oklahoma and he is married but has no children. His hobbies are World War II aircraft and being an avid sports fan.

The ABS staff was friendly, accommodating and knowledgeable. They gave individual attention when requested and no time was wasted.

Donna Harper, Bank of Yazoo

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