Meet Our Trainers...

ABS knows that employees are a critical resource in any organization and keeping them up to speed with change, technology and regulations is essential for success. That is why ABS has standard educational offerings each month in addition to courses tailored to a client's policies and procedures, if requested. These educational and training efforts reduce employee down time and increase productivity.

Marcella Smith

Marcella joined American Bank Systems' Support Services team in September of 2001. Her principal responsibilities include her role as Customer Care and Manager and Support Services Team. Before joining the ABS team, Marcella worked in the banking industry for more than five years in loan processing and in the credit department where she extensively used the BankManager® DAudit and GulfPakTM Loans programs. Marcella was a participant in and successfully completed the 2004 Oklahoma Bankers Association Compliance School. Prior to that time, she had various roles in the legal industry for 17 years. Marcella is a native Oklahoman and is married with two children. She enjoys reading and scuba diving.

David Walls

David joined American Bank Systems in 2000 as a member of the Customer Care team. He is now the Company's CompliancePro® System Specialist and leads the Customer Care related to the CompliancePro system. David serves on the team which is responsible for the conceptual development of CompliancePro and is an important team member responsible for quality assurance and installation of the browser-based system. He also assists the sales staff in providing demonstrations of CompliancePro to potential clientele. A former student and devoted fan of the University of Oklahoma, David earned a Bachelors degree in Marketing and Advertising from the University of Central Oklahoma. He has been a resident of Oklahoma since 1989 after relocating from central Michigan and enjoys spending time with his wife and two boys.

Mikel Dunnagan

Mikel joined American Bank Systems in 2010, and his principal responsibilities include compliance auditing and training. Before joining the ABS team, Mikel worked in the banking industry for more than twenty years serving in nearly every capacity within a financial institution. He graduated from University of Central Oklahoma and Oklahoma City University School of Law. Mikel is a native Oklahoman, married to his best friend, and has three children and eight grandchildren.

Shawn Gollob

Shawn joined ABS in September of 2006. He has 6 years of banking experience working in operations and credit administration. While in the credit department, Shawn was the main user of BankManagerPro performing all of the imaging and exception tracking. Shawn has a Bachelor's Degree in Political Science from the University of Central Oklahoma and he is married but has no children. His hobbies are World War II aircraft and being an avid sports fan.

The ABS staff was friendly, accommodating and knowledgeable. They gave individual attention when requested and no time was wasted.

Donna Harper, Bank of Yazoo

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