I want to tell you how much I appreciate your services at American Bank Systems, and all the support from your staff. I have been in banking for over thirteen years at Quail Creek Bank, and have found that using BankManager® for tracking collateral exceptions to be super user-friendly. With the other supporting programs, such a DocMan, my staff has an easy task managing the paperwork and imaging everything. I remember making the transition to imaging, and the mixed emotions by our lending staff. Would they embrace it or would they still want their credit files in hand? We met it with little opposition, but a few weren't sure about having their cheese moved. And, now I hear them say, "I don't miss the files at all." This has helped us with files that would go MIA. Now everyone has access to the files, and at the same time! If there are any banks out there that aren't imaging, I don't know what they're waiting on. I can tell them, it's worth it. Last year, I attended your Users Conference. I learned more, and I was able to chat with other banks to see how they were handling certain issues, which was a bonus. This year, I sent two of my staff. They came back with the same impression I had the previous year. ABS was coming up with this bigger and better system that the whole bank can utilize, BankManager® Elite. I would love to have someone demo this to the bank's human resources department and our internal auditors. If this could be arranged, that would be wonderful. All in all, ABS has been great to work with. From ordering products to calling the support staff, everyone is super-friendly, and always strive to remedy any issues quickly, which I really appreciate. Couldn't ask for a better business partnership!
Quail Creek Bank
I’ve been in banking for over 13 years and found that using BankManager for tracking collateral exceptions is user-friendly and has made managing the paperwork an easy task for our staff. I love the fact that everyone has access to the files at one time. I couldn’t ask for a better business partnership.